The original paper is in English. Non-English content has been machine-translated and may contain typographical errors or mistranslations. ex. Some numerals are expressed as "XNUMX".
Copyrights notice
The original paper is in English. Non-English content has been machine-translated and may contain typographical errors or mistranslations. Copyrights notice
Le sujet de l’interaction homme-machine (HCI) suscite de plus en plus d’attention scientifique ces derniers temps. Dans ce domaine, l’engagement humain est un domaine très important, mais souvent sous-estimé. C'est-à-dire l'engagement d'une personne à participer et à poursuivre l'interaction. Dans cet article, nous décrivons les travaux sur un système conversationnel occasionnel (chatterbot) équipé d'humour et étudions l'effet de l'humour sur l'engagement d'un utilisateur dans la conversation. Un groupe d'utilisateurs a été amené à converser avec deux systèmes : un avec et un sans humour. Les journaux de discussion ont ensuite été analysés à l'aide d'un système d'analyse émotionnelle pour vérifier les réactions et les attitudes des utilisateurs à l'égard de chaque système. Les résultats ont été projetés sur l'espace d'émotivité bidimensionnel de Russell pour évaluer la positivité/négativité et l'activation/désactivation de ces émotions. Cette analyse a indiqué que les émotions suscitées par le système équipé d’humour étaient plus positivement actives et moins négativement actives que par le système sans humour. Les implications des résultats et la relation entre eux et l'engagement des utilisateurs dans la conversation sont discutées. Nous proposons également une distinction entre engagement positif et négatif.
The copyright of the original papers published on this site belongs to IEICE. Unauthorized use of the original or translated papers is prohibited. See IEICE Provisions on Copyright for details.
Copier
Pawel DYBALA, Michal PTASZYNSKI, Rafal RZEPKA, Kenji ARAKI, "Activating Humans with Humor -- A Dialogue System That Users Want to Interact with" in IEICE TRANSACTIONS on Information,
vol. E92-D, no. 12, pp. 2394-2401, December 2009, doi: 10.1587/transinf.E92.D.2394.
Abstract: The topic of Human Computer Interaction (HCI) has been gathering more and more scientific attention of late. A very important, but often undervalued area in this field is human engagement. That is, a person's commitment to take part in and continue the interaction. In this paper we describe work on a humor-equipped casual conversational system (chatterbot) and investigate the effect of humor on a user's engagement in the conversation. A group of users was made to converse with two systems: one with and one without humor. The chat logs were then analyzed using an emotive analysis system to check user reactions and attitudes towards each system. Results were projected on Russell 's two-dimensional emotiveness space to evaluate the positivity/negativity and activation/deactivation of these emotions. This analysis indicated emotions elicited by the humor-equipped system were more positively active and less negatively active than by the system without humor. The implications of results and relation between them and user engagement in the conversation are discussed. We also propose a distinction between positive and negative engagement.
URL: https://global.ieice.org/en_transactions/information/10.1587/transinf.E92.D.2394/_p
Copier
@ARTICLE{e92-d_12_2394,
author={Pawel DYBALA, Michal PTASZYNSKI, Rafal RZEPKA, Kenji ARAKI, },
journal={IEICE TRANSACTIONS on Information},
title={Activating Humans with Humor -- A Dialogue System That Users Want to Interact with},
year={2009},
volume={E92-D},
number={12},
pages={2394-2401},
abstract={The topic of Human Computer Interaction (HCI) has been gathering more and more scientific attention of late. A very important, but often undervalued area in this field is human engagement. That is, a person's commitment to take part in and continue the interaction. In this paper we describe work on a humor-equipped casual conversational system (chatterbot) and investigate the effect of humor on a user's engagement in the conversation. A group of users was made to converse with two systems: one with and one without humor. The chat logs were then analyzed using an emotive analysis system to check user reactions and attitudes towards each system. Results were projected on Russell 's two-dimensional emotiveness space to evaluate the positivity/negativity and activation/deactivation of these emotions. This analysis indicated emotions elicited by the humor-equipped system were more positively active and less negatively active than by the system without humor. The implications of results and relation between them and user engagement in the conversation are discussed. We also propose a distinction between positive and negative engagement.},
keywords={},
doi={10.1587/transinf.E92.D.2394},
ISSN={1745-1361},
month={December},}
Copier
TY - JOUR
TI - Activating Humans with Humor -- A Dialogue System That Users Want to Interact with
T2 - IEICE TRANSACTIONS on Information
SP - 2394
EP - 2401
AU - Pawel DYBALA
AU - Michal PTASZYNSKI
AU - Rafal RZEPKA
AU - Kenji ARAKI
PY - 2009
DO - 10.1587/transinf.E92.D.2394
JO - IEICE TRANSACTIONS on Information
SN - 1745-1361
VL - E92-D
IS - 12
JA - IEICE TRANSACTIONS on Information
Y1 - December 2009
AB - The topic of Human Computer Interaction (HCI) has been gathering more and more scientific attention of late. A very important, but often undervalued area in this field is human engagement. That is, a person's commitment to take part in and continue the interaction. In this paper we describe work on a humor-equipped casual conversational system (chatterbot) and investigate the effect of humor on a user's engagement in the conversation. A group of users was made to converse with two systems: one with and one without humor. The chat logs were then analyzed using an emotive analysis system to check user reactions and attitudes towards each system. Results were projected on Russell 's two-dimensional emotiveness space to evaluate the positivity/negativity and activation/deactivation of these emotions. This analysis indicated emotions elicited by the humor-equipped system were more positively active and less negatively active than by the system without humor. The implications of results and relation between them and user engagement in the conversation are discussed. We also propose a distinction between positive and negative engagement.
ER -